How does the customer reach the voice agent?

It uses your existing phone number — we don't replace it. You forward calls (always, after hours, or only when busy) from your current line to the voice agent. Customers dial the same number on your shopfront and menus.

Will it sound like a robot?

No — it uses a natural-sounding voice trained for hospitality. You can pick a voice that fits your shop, set the greeting to your brand, and have it pronounce your shop name correctly. Most customers don't realise they're not talking to a person.

What if the agent gets the order wrong?

It reads back every order before confirming, so the customer corrects mistakes in the moment — exactly like a good human takes orders. If anything looks unusual on the POS, your staff can review or call the customer back. We're tightening accuracy continuously through the beta.

Can a customer still ask for a human?

Yes. If the customer asks to speak to someone — or the agent detects a complex situation (refund request, complaint, unusual question) — it transfers the call to your shop phone cleanly.

Voice Agent is in private beta now. Join the waitlist at £49/month to get early access and lock in beta pricing before the full launch.

AI Voice Agent. Never Miss a Phone Order Again.

A friendly AI receptionist that answers every call, takes the order in your customer's own words, and drops it straight into your POS — even when the kitchen is slammed and nobody can pick up the phone.

Join the Beta View Pricing

£49/month (beta pricing) — locks in before full launch. No setup fees.

Voice agent — hero artwork (coming soon)

0/7

always answers — even in the rush

0 missed calls

every order captured

£0/mo

beta pricing — locks in

0 tap

orders flow straight into POS

Demo video — voice agent on a live call (coming soon)

Hear It For Yourself.

Watch a real customer call come in, get answered, and turn into a paid order on the till — without anyone in the shop touching the phone. The agent reads back the order, confirms the address, takes payment over the phone, and sends a text receipt. Your team carries on cooking.

Voice agent — incoming call view (coming soon)

Picks Up On the First Ring. Every Time.

When the shop is at peak, that's when phone orders go to voicemail and customers go to your competitor. The voice agent answers instantly — first ring, every ring — with a warm greeting in your shop's voice. No hold music, no callbacks, no lost revenue.

✓Answers 100% of inbound calls — concurrently if you get spikes
✓Custom greeting in your shop name and tone
✓Polite handoff to staff if the customer asks for a human

Voice agent — live order capture (coming soon)

Takes the Order in Plain English.

Customers can talk the way they normally would — "can I get a large pepperoni, two cans of coke, and a garlic bread, light on the garlic" — and the agent handles it. It knows your menu, your modifiers, your sides and your prices, because it's reading them straight out of your back office. Specials and 86'd items are honoured automatically.

✓Reads your live menu — modifiers, sizes, allergens, sold-out items
✓Handles natural ordering language and follow-up questions
✓Reads back the order before confirming — fewer mistakes than a busy staff member

Voice agent — order in POS / KDS (coming soon)

Drops Straight Into Your POS and KDS.

Once the customer confirms, the order lands on your POS and KDS like any other ticket — same printer, same screen, same workflow. Your team doesn't learn a new system. The agent handles delivery vs collection, asks for the address, takes payment over the phone, and sends an SMS receipt with order tracking.

✓Orders appear in POS and KDS the moment the call ends
✓Card payments taken securely over the phone
✓SMS receipt with live tracking link sent automatically

Set-up flow — call forwarding diagram (coming soon)

Forwards From Your Existing Number. Set Up in Minutes.

Keep the phone number on your shopfront and your menus — we don't replace it. You just forward calls to the voice agent when you can't pick up (or always, if you'd rather). It learns your menu the moment you switch it on, because it pulls straight from your MyFoodFast back office. No scripts to write, no recordings to make.

Why a Voice Agent Pays For Itself

Every missed call is a missed order. Here's what changes when nothing slips through.

Captures every call at peak

When two phones are ringing and three customers are at the counter, the voice agent picks up the third call. Revenue you would have lost is now in the kitchen.

Stops calls being a tax on your kitchen

Your team doesn't stop chopping, plating, or wrapping to take an order. The phone lines stay covered without pulling anyone off the line.

Reads your live menu

Item changes in the back office — prices, sold-out, new specials — flow through to the agent instantly. No second system to update.

Sounds like your shop

Custom greeting, custom voice, your shop name pronounced the way you pronounce it. Customers don't feel like they're talking to a robot.

Works alongside humans

Forward only when you're slammed, only after hours, or all the time — your call. If a customer asks for a human, the agent transfers cleanly to your shop phone.

Beta pricing locks in

Join the beta at £49/month and that price is yours forever, even when the agent comes out of beta at full price.

Voice Agent FAQ

The questions takeaway owners ask before joining the beta.

Stop Letting Calls Go to Voicemail.

Join the beta at £49/month and lock that price in before full launch. No setup fees. No contract.

Join the Beta

No contract. No commission. Cancel anytime.