Question 1

How much commission does Just Eat take in the UK?

Accepted Answer

Just Eat's own partner FAQ states it charges 14% commission plus VAT on every order when you handle your own delivery — £3.36 on a £20 order — and 30% commission plus VAT when Just Eat delivers — £7.20 on a £20 order. Commissions are deducted from your weekly order revenue before it reaches your bank.

Question 2

Is Just Eat worth it for a small takeaway?

Accepted Answer

Just Eat is a real discovery channel — it puts your menu in front of people who have never heard of you, and for many shops that reach is worth paying for. The mistake is paying 14% on the same regulars who would happily order from you directly. The economics work best when you treat Just Eat as a customer-acquisition channel and move repeat customers to your own ordering site, where the same order costs you pennies instead of pounds.

Question 3

How do I reduce my Just Eat commission costs?

Accepted Answer

You can't negotiate the headline rate easily, but you can shrink the share of orders you pay it on. Set up your own branded ordering site — 1% MFF on online card orders, plus Stripe processing, no aggregator commission — then point regulars at it: a sticker in the window, a flyer in every Just Eat bag, an SMS to your customer list, and your own site on top of your Google Business Profile. Shops that do this consistently move a large share of repeat orders direct within a few months.

Question 4

Do my customers pay Just Eat fees as well?

Accepted Answer

Yes. On top of what you pay, customers typically pay £3–£7 per order in combined service, delivery and small-order fees on the big aggregators. On a MyFoodFast ordering site your customers pay a single 50p service fee — which usually means cheaper food for them and bigger baskets for you.

Question 5

How does MyFoodFast make money on direct orders?

Accepted Answer

Your branded ordering site comes with the system (from £40/mo). On top of that we charge 1% MFF on online card orders, plus Stripe processing. Stripe fees vary by card, account and payment method. The online example uses standard UK cards; your agreed processor rates apply., and your customers pay a 50p service fee per order — no aggregator commission, no contract. No MFF transaction fee on cash orders through your ordering website. Optional product fees and the customer service fee are separate. Every price is published on our pricing page.

Question 6

Are these Just Eat rates accurate?

Accepted Answer

They are Just Eat's own published numbers — taken from the Just Eat UK partner FAQ as of June 2026 (14% + VAT self-delivery, 30% + VAT when they deliver). Some partners are on different agreements, and VAT on fees is reclaimable if you are VAT-registered. Use the calculator as a realistic estimate, then check your own Tuesday invoice: the real number is on every statement.

Platform	What you pay	Notes
Just Eat (you deliver)	14% + VAT	Just Eat's example: £3.36 on a £20 order. You cover delivery costs on top.
Just Eat (they deliver)	30% + VAT	Just Eat's example: £7.20 on a £20 order.
Deliveroo	20–35%	Varies by plan and who handles delivery.
Uber Eats	25–35%	Varies by plan and who handles delivery.
MyFoodFast (your own site)	2.5% + 20p example	POS from £40/mo. 1% MFF + Stripe (1.5% + 20p for standard UK cards). Stripe fees vary by card, account and payment method. The online example uses standard UK cards; your agreed processor rates apply. No MFF transaction fee on cash orders through your ordering website. Optional product fees and the customer service fee are separate. No aggregator commission.

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