AI in MyFoodFast

AI for takeaways, built for the jobs that slow you down.

MyFoodFast uses AI to rebuild your menu from your current ordering site, answer order calls when the line is busy (in private beta) and find customers worth bringing back.

Start free trialBook a demo

One shop? Start the free trial. Two or more sites? Book a demo and we’ll plan the rollout.7-day free trial. Card required; your plan starts after the trial unless you cancel.

A smiling customer at home on the phone, placing a takeaway order

  • No AI subscription

    No monthly AI fee. Voice orders are 3% all-in; marketing is 1% on attributed card orders.

  • Your menu, your orders

    It works from the menu, orders and customers already in your back office. Nothing to set up twice.

  • A person can step in

    Imported menus are checked with you, callers can be put through to the shop, and marketing switches off any time.

What the AI does

Three jobs that slow a takeaway down

Switching

Your menu, rebuilt from your current site

AI menu import reads your live ordering page and rebuilds the menu in MyFoodFast: categories, products, sizes, options and prices. We go through it with you and fix anything it missed before you take an order.

The MyFoodFast back office menu setup, with categories down the side and the products in the selected category

Phone orders · private beta

Every order call answered

The Voice Agent answers every call you forward to it, several at once, takes the order from your live menu, reads it back and sends it to your POS and kitchen. Your number stays the same.

A man in a navy shirt on the phone
A smiling woman with curly hair on the phone in a café
A woman in a light blue shirt on the phone
A man on the phone in the street outside a row of shops
A woman in a red cardigan on the phone
A man in a green shirt on the phone in his kitchen
Your shop

Win customers back

Customers worth a nudge, found for you

Automated Marketing looks through your order history for customers worth bringing back, such as a regular who has gone quiet, and sends them an offer or reminder by push or SMS. The dashboard shows what was sent, redeemed and attributed.

The Automated Marketing dashboard in the MyFoodFast back office, showing messages sent, redemptions and attributed orders

It runs on what your shop already has.

The MyFoodFast POS on a Sunmi D3 PRO showing its live order queue, with orders from every source

  • Same menu as the POS

    Price changes, specials and sold-out items reach the Voice Agent because it reads the same menu as your POS.

  • Same kitchen screens

    An order the Voice Agent takes lands on the POS and kitchen screens like any other order.

  • Same customers

    Automated Marketing works from the order history you already own, so there is no list to build.

What the AI costs

  • Voice Agentper voice order, card or cash, all-in3%
  • Automated Marketingper attributed card order1%
  • AI menu importpart of onboarding£0
  • AI subscriptionthere is no monthly AI fee£0

Pay on results

No AI subscription. You pay when it earns.

There is no monthly fee for any AI feature. The Voice Agent is 3% all-in on the orders it takes, card or cash, while it is in private beta. Automated Marketing is 1% on attributed card orders. AI menu import is part of onboarding.

AI in MyFoodFast: questions owners ask

Before switching any of it on.

Do the AI features cost extra?

There is no AI subscription. The Voice Agent charges 3% all-in on the orders it takes, including card processing. Automated Marketing charges 1% on attributed card orders (orders linked to a campaign). AI menu import is part of onboarding.

Is the Voice Agent available now?

It is in private beta. You can join the waitlist now. AI menu import and Automated Marketing are live for customers today.

Can a caller speak to a person?

Yes, if you want them to. The Voice Agent can transfer callers who ask for a person, complaints and refund requests to your shop phone, or handle every call itself so nobody in the shop has to answer.

What happens if the Voice Agent takes an order down wrong?

It reads the full order back before confirming, so the customer can correct it on the call. The order then shows on your POS like any other, so your team can check it or ring the customer back. Accuracy is still being improved during the beta.

Do I keep my phone number?

Yes. You forward calls to the Voice Agent all the time, only when the line is busy or only after hours. The number on your shopfront and menus stays the same.

Will AI menu import get my menu right?

It rebuilds categories, products, sizes, options and prices from your ordering page, but it is not perfect. We go through the imported menu with you and fix anything it missed before you go live.

How does Automated Marketing decide who to message?

From each customer’s order history: what they buy, how often and when they last ordered. A regular who has gone quiet, for example, can be sent a reminder or an offer. How often anyone is contacted is capped.

See exactly how it’s set up

Step-by-step guides and features worth knowing.

Works with

Better together

Each AI feature lives in a product. These are where to see it at work.

See the AI work with your own menu

No AI subscription. Voice Agent is in private beta at 3% all-in on voice orders; Automated Marketing is 1% on attributed card orders.

Start free trialBook a demo

7-day free trial. Card required; your plan starts after the trial unless you cancel.

  • No contracts
  • No aggregator commission
  • Cancel anytime