How to choose an online ordering system for your takeaway.
MyFoodFast’s buyer’s guide for UK takeaway owners: the kinds of system on offer, what each really costs per order, and what to ask before you sign.
One shop? Start the free trial, or book a demo if you’d like to see it first. Two or more sites? Book a demo and we’ll plan the rollout.No card needed to sign up. Set up your shop first; your 7-day free trial starts when you add a card, and your plan starts after it unless you cancel.
The short answer
The best online ordering system for a UK takeaway is a beautiful website and app under your own name that turns visitors into orders, charges no commission on your own orders, sends every order straight to your kitchen and lets you keep your customers’ details. Use Just Eat, Uber Eats and Deliveroo to be found, and your own ordering website and app for regulars. MyFoodFast is a takeaway platform built for this: a branded ordering website from £20 a month, no aggregator commission (a 1% MyFoodFast fee on online card orders, plus card processing), rolling monthly.
- A beautiful, fast site that turns visitors into orders. Everyone sells online ordering; far fewer sites get customers through checkout.
- Your own website and app, under your takeaway’s name, so regulars order from you and not from a marketplace.
- No commission on your own orders: a monthly fee and a small per-order fee you can read on a pricing page.
- Orders reach the kitchen when it is time to cook them, not the moment they are placed, in one queue with counter, phone and marketplace orders.
- You keep the customer list, so you can bring people back with offers and loyalty rewards.
- Rolling monthly terms, so you are free to leave if it stops earning its keep.
Updated 12 November 2026.
Measured on the Big Mannys Pizza ordering site
A checkout that doesn’t leak.
of customers who started checkout went on to place their order, on Big Mannys Pizza’s ordering site.
- 35%of visitors to that site placed an order within the hour
Big Mannys Pizza ordering site, published with their permission, 10 Aug–9 Sep 2026, counting people tracked by our analytics. Checkout: started checkout, then confirmed an order. Visitors: viewed the site, then confirmed an order within an hour. The benchmark counts baskets abandoned across all online shopping. Observed results, not a guarantee. Benchmarks: Baymard Institute, average cart abandonment across 50 studies.
What a takeaway ordering system has to do
Ten things to check, and the question that tells you whether a system really does it.
A site customers finish ordering on
Every supplier says it does online ordering. What earns you money is a beautiful, fast site on a phone, with a checkout people get through. On Big Mannys Pizza’s MyFoodFast site, 96% of customers who started checkout placed their order.
Ask: What share of customers who start checkout go on to order on your sites, and can I try a live customer’s site on my phone?
Your brand, down to the font
Your own web address and your own app in the App Store and Google Play, branded to match your shop: your logo, colours, photos and even the font. On MyFoodFast all of it is yours to set.
Ask: Is the website on my own domain, can I change the colours and fonts myself, and can I have my own app under my takeaway’s name?
No commission on your orders
A fixed monthly fee and a small, published fee per order mean you keep more of every order.
Ask: What do I pay per order, in pounds, on a £30 card order, including card processing?
Your website today, your app within a week
You should not wait weeks for a website. MyFoodFast uses AI to do the setup work, so your ordering website is ready the moment you sign up and your own app is in the App Store and Google Play in about a week, most of which is the stores’ own review.
Ask: How long from signing up until my website is live, and until my app is in the App Store and Google Play?
Orders reach the kitchen when it is time to cook
An order for 8pm should not land in the kitchen at 5pm. The system should send each order to the kitchen when it is time to start it, so the chef cooks what is due now instead of sorting through a pile of tickets.
Ask: Do orders for later go to the kitchen when it is time to cook them, or all at once when they are placed? And do online, counter and Just Eat orders share one queue?
A menu built for takeaway food
Sizes, half-and-half pizzas, extras, meal deals and sold-out items, set once for every channel.
Ask: If I mark an item sold out on the POS, does it disappear from the website straight away?
Control on busy nights
Collection and delivery times that reflect how busy you are, and a cap on orders per time slot.
Ask: Can I limit how many orders or pizzas I take per time slot on a Friday night?
Customers you keep
The order history is yours, so you can send offers, run loyalty and win back people who have gone quiet.
Ask: Who owns the customer data, and can I export it if I leave?
Delivery your way
Delivery areas and charges you set, your own drivers, and couriers on demand when you are short.
Ask: How do I set delivery zones and charges, and can I call a courier for my own orders?
Terms you can walk away from
Rolling monthly software with no cancellation fee means the supplier keeps earning your business.
Ask: What is the minimum term and notice period, and is there a cancellation or setup fee?
Four kinds of online ordering, and what each is for
Most UK takeaways use more than one. The marketplaces find new customers; your own system is where regulars should end up.
| Kind of option | Good for | Check before you choose |
|---|---|---|
| MarketplacesJust Eat, Uber Eats and Deliveroo | Putting your menu in front of people who have never heard of you, with couriers on tap. | The commission on every order, including repeat customers who would happily order from you directly. |
| Free or self-serve ordering pagesOften offered by card-payment and website providers | Getting a simple ordering page up quickly with little or no monthly fee. | How orders reach your kitchen, how it copes with a takeaway menu of sizes, extras and deals, and the fee per order. |
| Takeaway platformsFor example MyFoodFast, Flipdish and Foodhub | Your own website and app, POS, kitchen screens and marketplace orders on one menu, built around collection and delivery. | Who owns the website and the customer data, the full monthly cost, and how long you are tied in. |
| Done-for-you ordering servicesUsually charged as a share of each order | Owners who want someone else to build and run the website, app and marketing. | The percentage taken on each order, the minimum term, and whether you keep the domain and the customer list if you leave. |
Weighing up a specific supplier? See how MyFoodFast compares with Foodhub, Flipdish, GloriaFood and others.
What it costs: your own site against Just Eat
A takeaway taking 300 card orders a month on its own MyFoodFast website, at £30 each, pays about £305 a month all in. The same orders through Just Eat would cost about £1,512 in commission.
| What you get | Cost | Detail |
|---|---|---|
| MyFoodFast base plan (OrderHub) | £20/month | Your branded ordering website is included. Orders arrive on an OrderHub screen; full POS is £40 a month per terminal. |
| MyFoodFast fee on card orders | £90/month | 1% of £9,000 of card orders. No MyFoodFast fee on cash orders through your website. |
| Card processing (Stripe) | £195/month | Stripe’s example rate for standard UK cards, 1.5% + 20p per order. Stripe fees vary by card, account and payment method. |
| The same orders on Just Eat (you deliver) | £1,512/month | Commission at 14% + VAT, from Just Eat’s UK partner FAQ (checked June 2026), before card or delivery costs. |
Software is rolling monthly with no cancellation fee. Every product price is on the MyFoodFast pricing page, and the commission calculator shows what moving regulars off Just Eat could save.
Online ordering for the kind of takeaway you run
Online ordering for pizzerias
Half-and-half pizzas, sizes, deals and a cap on pizzas per time slot.
Online ordering for chicken, kebab, fish and chip, Indian and Chinese takeaways
Meal deals, collection and delivery, and regulars who reorder in one tap.
Online ordering for dark kitchens and virtual brands
A website per brand, all running into one kitchen and one POS.
Online ordering for groups with two or more sites
One menu across sites, with prices, times and delivery areas set per site.
Questions to ask any ordering supplier before you sign
- What will I pay each month, and per order, in writing, including card processing?
- Is the website on my own domain, and do I keep it if I leave?
- Who owns the customer list, and can I export it?
- Do online orders go straight to my POS and kitchen without retyping?
- Can I bring Just Eat, Uber Eats and Deliveroo orders onto the same screen?
- Can I limit orders per time slot when the kitchen is full?
- Can I have my own app under my takeaway’s name, and what does it cost?
- What is the minimum term, the notice period and any cancellation fee?
- Can you import my current menu, and who checks it before I go live?
See what MyFoodFast online ordering, the branded takeaway app and loyalty rewards do. Choosing a POS as well? Read the takeaway EPOS buyer’s guide.
See exactly how it’s set up
Step-by-step guides and features worth knowing.
- Move your online ordering from another providerHelp Centre guide
- Get your ordering website found on GoogleHelp Centre guide
- Limit orders or pizzas per time slot on busy nightsRead more
- Take catering orders on a website of their ownRead more
- Run more than one brand from one kitchenRead more
- Reward regulars with points for ordering directRead more
- Meal deals customers add in one tapRead more
Online ordering questions
What is the best online ordering system for a small takeaway in the UK?
One that gives you your own website under your name, charges no commission on your own orders and sends orders straight to the kitchen. For most independent takeaways that is a takeaway platform rather than a marketplace. MyFoodFast is one, from £20 a month with your ordering website included, rolling monthly.
How much does an online ordering system cost for a takeaway?
On MyFoodFast, a base plan from £20 a month includes your ordering website, plus a 1% MyFoodFast fee and card processing on online card orders, and customers pay a 50p service fee per order. For 300 card orders of £30 a month that is about £305 in total, against about £1,512 in Just Eat commission on the same orders.
Is there an online ordering system with no commission?
Yes. Takeaway platforms like MyFoodFast charge no commission: you pay a monthly plan and a small fee per online card order instead: 1% on online card orders, plus card processing. There is no MyFoodFast fee on cash orders through your website.
Should I stop using Just Eat if I have my own ordering website?
No, not usually. Just Eat, Uber Eats and Deliveroo are good at finding new customers. Keep them for that, and move your regulars to your own website and app, where you pay no commission. MyFoodFast can bring marketplace orders onto the same POS and kitchen screens for £35 a month.
Can my takeaway have its own app?
Yes. MyFoodFast publishes a branded app under your takeaway’s name in the App Store and Google Play for a £49 one-off setup, using the same menu as your website and POS, with loyalty rewards and one-tap reorder. It is usually live in about a week, most of which is Apple’s and Google’s own review.
Does the design of my ordering website really matter?
Yes, because a site that looks good and is easy to use on a phone turns more visitors into orders. On average about 70% of online baskets are abandoned (Baymard Institute, across 50 studies). On Big Mannys Pizza’s MyFoodFast ordering site, 96% of customers who started checkout placed their order, and 35% of visitors ordered within the hour (10 August to 9 September 2026, published with their permission).
Will orders placed hours ahead flood my kitchen?
Not on MyFoodFast. Each order goes to the kitchen when it is time to start cooking it, based on when the customer wants it, so a 9pm pre-order placed at lunchtime does not sit on the screen all afternoon. The chef sees what to cook now, in order, whether it came from the website, the app, the counter or Just Eat.
Can I limit online orders when the kitchen is busy?
Yes. MyFoodFast Capacity Management caps orders or pizzas per time slot, so customers are offered the next free slot instead of a kitchen falling behind on a Friday night.
How long does it take to set up online ordering?
Your MyFoodFast ordering website is built the moment you sign up, and your own app follows in about a week, most of which is App Store and Google Play review. Create your account first. Go-live follows menu review, payment setup and any hardware or integration checks; timing depends on your setup. We can import your menu from your current ordering page and check it with you, and you can start with a 7-day free trial.
Get your own ordering website
From £20 a month with no aggregator commission. Rolling monthly, no cancellation fee, 7-day free trial.
No card needed to sign up. Set up your shop first; your 7-day free trial starts when you add a card, and your plan starts after it unless you cancel.
- No contracts
- No aggregator commission
- Cancel anytime